Job Description

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for a Technical Sales and Repair Specialist within our Tirefill division in Richmond, VA.  This position is responsible for  purchasing and maintaining repair parts for equipment production resale.

Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence.  As the Technical Sales and Repair Specialist, you will be expected to work with and support the Tirefill Sales team to ensure customers have a positive experience with their technical support. 

Your additional responsibilities as Technical Sales and Repair Specialist will include:

  • Purchase and maintain sufficient levels of repair parts for internal and external equipment production and for re-sale to customers
  • Maintain customer pricing for replacement parts in SAP
  • Perform inventory of parts and equipment on a quarterly basis
  • Produce delivery note via SAP for customer sales orders
  • Fulfill customer parts orders and ship via UPS
  • Build new and refurbish various types of Carpenter Tirefill processing equipment
  • Provide technical support to customers and Carpenter Sales team.
  • Perform equipment repairs at customer’s location
  • Perform training at customer’s location in the safe use of Carpenter’s Tirefill processing equipment and products
  • Create and submit expense reports weekly

Skills / Requirements

  • High School diploma or GED
  • Experience in Technical Sales
  • Strong mechanical aptitude
  • Ability to work independently
  • Strong commitment to excellent networking and relationship building skills
  • Strong attention to detail, critical thinking, and leadership skills
  • Intermediate Microsoft Office skills
  • Ability to travel 5-10 nights per month as needed

Excellent Comprehensive Benefit Plan

  • We also have 401K, Profit Sharing and a great Benefit Package including Health, Dental, Vision, Life, Disability and paid time off (Vacation and Holidays).

Important Notes

Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.