Job Description

Carpenter Co. has an immediate opening for an IT System / Production Analyst at our Conover, NC location.  This position will use Microsoft and other third party provided tools to support and maintain company applications, servers, desktops, laptops, print devices, mobile device management, as well as remote users to ensure optimal software and hardware performance, updates, upgrades, reliability, troubleshooting, including network and data security.  

IT System Administrator will use the SAP platform to create and analyze production reports and solve procedural problems.  This position will also be responsible for providing support to SAP users on an ongoing basis.

Minimum Qualifications:

3-5 years experience preferred in a manufacturing environment.

Major duties and responsibilities of the job can be satisfactorily performed with a high school education.

Basic understanding of networking concepts.

In depth knowledge and experience working with all current versions of Microsoft desktop and server operating systems.

Advanced knowledge and experience working with Microsoft Active Directory and Exchange

Experienced using Microsoft Office applications

Experience troubleshooting computer hardware problems

Experience performing computer minor hardware repairs

Experience removing computer viruses and malware

Strong analytical and problem solving skills

 Excellent Microsoft Office skills, including Work and Excel

Skills / Requirements

 Essential Functions:

Responsible for troubleshooting and ongoing technical assistance for all company IT support personnel and equipment at the division and branch level

Administers the creation and maintenance of domain users and groups using Active Directory as needed

Stage, configure, and manage new and existing server systems and applications

Research and test new applications and utilities relevant to IT operations

Administers the setup and maintenance of Exchange email users and mailboxes  as needed

Work alone or collaboratively on assigned projects and tasks

Maintain and manage company issued cell phones as well as administering the MDM (Mobile Device Management) server

Assist in maintaining the Corporate data center and network topology diagrams

Regular attendance expected

Ensures compliance with corporate software policies; especially with respect to ensuring all locations are purchasing and running legal copies of software

Non-Essential Functions:

Periodic job related training

Special after-hours and weekend IT projects

Setup/modify workspace for Corporate hires and employees as needed

Lifting up to 30 lbs

Enters IT purchase orders into SAP as needed

Important Notes

Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.